- Speed on a phone
- Checkout drop-off
- Tracking that works
AI implementation
AI implementation for your business.
Built around you
AI implementation for your business.
Run leaner.
Earn more.
I find where your business leaks time and money, then set up AI to fix it. Done for you, in the tools you already use. You deal with me, Jarrah, start to finish.
Works withGmailOutlookXeroMYOBShopifySquareGoogle Calendar
9:41
Today
What happened today?
Your AI
A good day. Here's where it stands:
Hours saved12.5
Quotes out9
Paid$8,420
- PaidHarbour Fitout · $2,480
- BookedFri 8am · new job
- ReviewQuote ready · $3,860
- SentReminder · $640 overdue
One needs you: the $3,860 quote.
Reply to your AI
Auto
Built for growing businesses across Australia
Trades & servicesQuotes · jobs · invoicesOnline storesOrders · stock · customersProfessional servicesClients · bookings · billingHospitalityBookings · rosters · reviewsHealth & wellnessAppointments · remindersPropertyTenants · repairs · returns
Your AI implementation partner for growing businesses
Claude · ChatGPTThe AI I build on
Xero · MYOB · ShopifyConnected to your software
Quotes · Invoices · ReportsThe work it takes off you
Your business lives in emails, spreadsheets, texts, PDFs and fifteen different apps.
Things slip through the cracks.
What I build
One system.
One system.
Every job handled.
Repeat work handed to AI. Anything that reaches a customer waits for your yes.
Reply to the new enquiry from JessAI assistant
Reply to the new enquiry from Jess. She wants a kitchen refresh in Burleigh next month.
Your AI
Here's a draft in your usual tone:
Hi Jess, thanks for reaching out. A refresh like that usually runs $8k to $14k depending on benches and cabinetry. Could you send two photos of the space? I can look at it Tuesday 10am or Thursday 2pm, which suits?
SendEdit
Reply to your AI
Auto
Quote from a voice noteAI assistant
🎙 voice-note-unit4.m4aQuote unit 4 from this, two days' work.
Your AI
Quote Q-1186 is ready on your template:
Labour, 2 days$1,760
Materials$1,420
Call-out and disposal$330
GST$351
Total$3,861
Send quoteChange a line
Reply to your AI
Auto
Who owes us moneyAI assistant
Who still owes us money?
Your AI
Three invoices are open:
Coastline Cafe · 14 days$640
K. Patel · 3 days$1,150
Harbour Fitout · paid today$2,480
Want me to send Coastline a friendly reminder?
Send reminderNot yet
Reply to your AI
Auto
Morning briefAI assistant
What's on today?
Your AI
Morning. Overnight: 3 new enquiries, 2 already answered. $4,100 came in.
Needs you today:
- Approve the Patel quote
- Call back Dave about Friday
- Sign off next week's roster
Reply to your AI
Auto
How we do handoversAI assistant
How do we hand over a finished job?
Your AI
Our handover, step by step:
- Walk the client through the work
- Take six photos for the file
- Send the care guide
- Ask for a Google review
- Close the job in the job app
Want the care guide email drafted?
Reply to your AI
Auto
What changesReal results for
Real results for
real businesses.
3 hrs → 20 min
to write a tender-ready quote.
Industrial electrical contractor4 → 1
apps to run the store, the inbox and the books.
Australian online brand10+ hrs
of admin handed back every week.
Multi-business ownerSystems built to last, not break.
SystemOps guidesAI with Jarrah
- Written by someone who builds with AI
- Workflows you can use this week
- Tools I've tested myself
- Strategy sized for founders and small teams
Most of what's out thereAI slop
- Written by content farms
- Broad news that doesn't apply to your work
- Recycled content you've already seen
- Mountains of text you skim and never take in
- Written to get clicks
The audit
I find where your
I find where your
money is leaking.
A consultant who also builds the fix. Every job starts with the audit.
- 1Supplier price mistakes, caught
Every invoice checked against the agreed price.
- 2Quotes that hold their margin
Rates and markups checked on every quote.
- 3Less stock on the shelf
Reorders set from real sales.
- 4Websites that leak sales
Slow pages and broken checkouts, fixed.
- 5Ad spend with nothing to show
The waste found and cut.
Your audit
Example figures
Systems audit · resultsExample online brand
Supplier overcharges caught$6,200
Under-quoted orders fixed$11,400
Stock cash freed up$18,000
Website sales recovered$9,600
Wasted ad spend cut$7,800
Unused software cancelled$2,150
Found in year one$55,150
Admin hours handed back11 a week
For the detail-minded
What the audit
What the audit
actually checks.
- Conversion tracking
- Cost per sale vs margin
- Wasted spend
- Welcome and cart emails
- Mail landing in spam
- Revenue per subscriber
- Landed cost
- Margin per product and job
- Supplier invoices vs agreed prices
- How fast each line sells
- Reorder points
- Cash tied up on shelves
- Takeoff accuracy
- Labour rates vs real times
- Win rate
- Days to get paid
- Receipts matched
- Double entry
- Every subscription
- Tools doing the same job
- Where your data lives
The stack
AI implementation,
AI implementation,
engineered for your business.
Built on the AI your business already uses, like Claude or ChatGPT, in your own account, in your name.
ClaudeChatGPTYour emailYour calendarXero · MYOBYour files
Knows your businessYour prices, tone and rules, set down once.
Built and testedOne tested workflow per job, sharpened as it runs.
Your softwareYour tools linked. No passwords shared.
Runs on its ownThe work that runs itself, like the morning brief.
It's the same setup I use myself, every day.
9:41
Ask the business
How did we go this week?
Your AI
$18,420 invoiced, $14,900 paid. 12 jobs done, 3 quotes waiting on a yes.
One thing needs you: the Patel quote expires tomorrow.
Chase it for me, friendly
Your AI
Drafted. Want to read it before it goes?
SendShow me
Reply to your AI
Auto
How it works
Here's how it works.
Fixed prices, plain English, and everything runs in accounts you own.
A chat, just you and me.
Phone or video, evenings are fine. Tell me how your week goes and what you're after.
- No slides, no jargon
- Nothing to install
- A straight answer on whether I can help
9:41
Call prep
How much time did we spend on quotes last month?
Your AI
From your sent folder: 23 quotes, about 4.5 hours a week. Most were brake and service jobs that follow the same pattern.
Those are the easiest to hand over first.
Reply to your AI
Auto
Let's find where you can save.
A personalised look at your business: what you want, what you need, and where time and money are slipping away.
- How you work, mapped out
- Where you can save, found
- A plan you can act on
9:41
Supplier check
Did any supplier invoices this month not match our price list?
Your AI
3 of 41 didn't match.
- Coastal Parts: pads $103 vs agreed $95, twice
- Freight charged on an order marked free delivery
That's $212 to claim back. Want the email to them drafted?
Reply to your AI
Auto
Built around how you work.
I set it up, teach it your business and connect your tools.
- Your prices, tone and rules
- You connect your own accounts
- Your team walked through it
9:41
Q-2041 · Hilux
Quote the Hilux brake job from my notes and the photos
Your AI
Done. Front pads, machined rotors, fluid flush, plus the 150k service.
Q-2041 · J. Kowalski$1,156.32 inc GST
Send it to Jess?
SendChange a line
Reply to your AI
Auto
Only if you need it.
It's yours from go-live. Busy stretch or big growth stage? I'm there with you.
- Fine-tuning the tricky stages
- Extra help in busy times
- Cancel any time
9:41
This month
What's new this month?
Your AI
Three updates this month:
- Quotes now add the call-out fee automatically
- Reminders go at 10 days, not 7
- New: Google review request after each job
Reply to your AI
Auto
See it work
Drop it in.
Drop it in.
Get the quote back.
A mechanic's quote: files in, priced quote out. Drag them in, or press play.
Hilux brake quote · AI assistantLooping
Drop files here, then ask: Quote the Hilux job for Jess from these
Auto
Working on it0.0s
Gathering context0 / 5
Customer emailGrinding when braking · 150k service
Photo check2 photos · front pads about 2 mm
Vehicle historyLast service at 135,000 km
Meeting notesWants it back Thursday
Past jobs6 similar jobs
Looking things up0 / 3
Parts prices9 parts priced
Labour timesLogbook service + brakes
Shop rates and markup$110 an hour · 30%
| Task | Qty | Parts | Labour | Markup | Total |
|---|
Subtotal
GST
Total
Your digital team
Three new agentic hires.
Three new agentic hires.
No extra wages.
An agent is AI that takes a job from start to finish, not just answers questions. Each one is set up for your business, works in the tools you already use, and checks with you before anything reaches a customer.
The receptionist
Enquiries · bookingsAnswers enquiries, books the time, follows up.
"Reply to the new enquiries."
The office manager
Quotes · invoices · receiptsQuotes, invoices, receipts and the inbox.
"Who still owes us money?"
The analyst
Numbers · reportsYour numbers each morning, in plain words.
"How did we go this month?"
It's exciting: your business finally runs efficiently again, and your day goes back to the work you find rewarding.
Who it's for
Local help for Australian
Local help for Australian
small businesses.
Built around how you already work, on Australian time.
01E-commerce, retail and online stores
Shopify stores, brands and shops.
- Change your store by talking to it: Store Control
- Speed, checkout and conversion
- Stock and landed cost
02Trades and service businesses
Anyone who quotes, books and invoices jobs.
- Quotes that hold their margin
- Enquiries answered, jobs booked
- Invoices out and chased
03Suppliers and distributors
Wholesalers, importers and distributors.
- Supplier invoices checked
- Reorders from real sales
- Margin per line
Mechanics and autoHospitalityFitness studiosCreative agenciesTransport and logisticsProfessional servicesProperty
Your data, your control
I never ask for your passwords.
You own every account
In your name. Remove me in one click.
You sign in, not me
You connect each tool. No passwords shared.
Drafts first
Anything that reaches a customer waits for your yes.
Leave any time
Everything I build stays yours.
About
Built by an operator
Built by an operator
who runs on it every day.
Jarrah Hannam · Founder
Photo coming
Queensland
Hey, Jarrah here. I can't leave an inefficient process alone.
I build AI systems that run businesses. Each one is made for you, using the same system I built for my own work.
Over the last five years I've built and run:
- 1Trades and services businesses
Quoting, tenders, job software and paperwork brought together with AI.
- 2Websites
Built, measured and fixed. Speed, checkout and every click tracked.
- 3E-commerce brands
Store, email, ads and content, all run by AI, plus factory tech packs, costings and sales forecasts.
- 4AI Operating Systems
My own tasks, numbers and alerts in one place, and an assistant on my phone I can text or talk to.
- 5Trading and investing
AI trading systems, custom market indicators and investment tracking across Australian and global markets.
- 6Online communities
Busy chat rooms and servers, built and managed, with AI answering members around the clock.
- 7Customer-facing AI
Assistants that answer customers in seconds, in plain words.
- 8Property and finance
Property returns, tax and super tracking, plus pricing, margin and cash models that answer "what if" in seconds.
- 9Plans and 3D design
Measured floor plans, layouts and 3D models for building and renovation work.
At the heart of it is an AI Operating System: your whole business handled by systematic processes that take the load and the mental strain off you. I spend my time perfecting the workflow behind everything I do, and now I'm bringing that to your business.
The part I love most is watching an owner get excited about their business again. Once the jobs that used to eat your day, and your headspace, are off your plate, there's room to dream big again.
Every great business needs this recipe to succeed
YouVisionaryDreams big
MeIntegratorGets it done
You bring the vision. I'm the integrator who gets it done.
"If I do a job twice, I turn it into a system. Happy to do the same for you."Jarrah Hannam · Founder, SystemOps
Workflows I build
Missed call to booked job
On the tools all day, the phone rings out, and the caller rings the next sparky on Google.
What sets it offClaude does the workThe owner says yesWhat it reads and writes
A call rings out
Phone service · Missed call
Text the caller within a minute
Phone service · Auto-text
Every hour, work hours
Claude · Scheduled run
Work out who called and what they needClaude · enquiry-reply skillChat modelMemoryTool
ReadsWritesAdd it to their open job
ServiceM8 · Add: Job note
Log the enquiry and draft a replyClaude · write-like-us skillChat modelMemoryTool
Nudge anyone who went quietClaude · enquiry-reply skillChat modelMemoryTool
ReadsWritesOwner OKs the textsClaude app · Owner's yes
ReadsWritesSend the texts
Phone service · Send: SMS
Morning brief: missed, answered, booked
Claude app · Message
Approved wording
Signed off once (read-only)
Opt-out list
STOP replies (read-only)
Call log
Phone service · Log
Claude
Scheduled run · hourly
Services + areas
Profile · Read (read-only)
Phone service
Read: Calls, voicemail, replies (read-only)
ServiceM8
Search: Client, Job (read-only)
Voicemail summary
Claude · Read (read-only)
ServiceM8
Job diary · Append
House voice
Profile · Read (read-only)
ServiceM8
Create: Enquiry
Call log
Read: Not booked (read-only)
Reply + nudge drafts
Claude · Drafts (read-only)
Changes log
OneDrive · Append
Opt-out list
STOP replies (read-only)
Call log
Mark: Replied
Photos to a priced quote
Quote requests pile up while I'm on site, then I'm pricing them at the kitchen table at 10pm, and half never get chased.
What sets it offClaude does the workThe owner says yesWhat it reads and writes
Customer sends photos for a quote
Outlook or text · New enquiry
Look at the photos and the jobClaude · site-photos-to-quote skillChat modelMemoryTool
Price it from the price listClaude · quote-builder skillChat modelMemoryTool
ReadsWritesOwner checks and OKs the quoteClaude app · Owner's yes
ReadsWritesSend the quote
ServiceM8 · Send: Quote
Ask for what's missingClaude · write-like-us skillChat modelMemoryTool
Hand to Book the visit
Workflow · booking
Every morning at 7
Claude · Scheduled run
Follow up quotes with no answerClaude · quote-builder skillChat modelMemoryTool
ReadsWritesOwner OKs the follow-upsOutlook · Owner presses Send
enough to pricedetails missingneeds a site visitClaude
Scheduled run · hourly
Business profile
Profile · Read (read-only)
Past quotes
ServiceM8 · Read (read-only)
Outlook
Read: Email + photos (read-only)
ServiceM8
Search: Client (read-only)
Price list
Excel · Read (read-only)
Quote rules
Profile · Margins, minimums (read-only)
ServiceM8
Create: Quote draft
Draft quote
ServiceM8 · Read (read-only)
The photos
Outlook · Read (read-only)
Changes log
Price fixes · Append
Approved quote
ServiceM8 · Read (read-only)
Customer
Email + text · Quote link
ServiceM8
Quote status · Sent
Quote checklist
Profile · Read (read-only)
Outlook
Create: Draft reply
Claude
Scheduled run · daily
ServiceM8
Read: Quotes sent 3+ days (read-only)
Outlook
Create: Draft follow-up
Drafts folder
Outlook · Read (read-only)
Outlook
Send: Email
Book the visit
Phone tag. Three calls and two voicemails to lock in one service call.
What sets it offClaude does the workThe owner says yesWhat it reads and writes
A job is ready to book
ServiceM8 · To be scheduled
Find three times that workClaude · job-booking skillChat modelMemoryTool
ReadsOwner OKs the offerClaude app · Owner's yes
ReadsWritesText the customer three times
ServiceM8 · Send: SMS
Read the replies every hourClaude · job-booking skillChat modelMemoryTool
ReadsWritesBook it and tell the tech
ServiceM8 · Create: Booking
No answer: owner calls them
Morning brief · Call list
Day before, 3pm
Claude · Scheduled run
Remind tomorrow's customers
ServiceM8 · Send: SMS
Claude
Scheduled run · hourly
Hours + job lengths
Profile · Read (read-only)
Areas by day
Profile · Read (read-only)
ServiceM8
Read: Staff schedule (read-only)
ServiceM8
Read: Nearby jobs (read-only)
Offer draft
Claude · Three times (read-only)
Approved offer
Claude · Read (read-only)
ServiceM8
Job diary · Offer sent
Claude
Scheduled run · hourly
ServiceM8
Read: SMS replies (read-only)
ServiceM8
Read: Slot still free (read-only)
Picked time
Claude · Read (read-only)
ServiceM8
Schedule · Booking
Customer
SMS · Confirmation
Tech's phone
ServiceM8 app · Job
Tomorrow's bookings
ServiceM8 · Read (read-only)
Approved wording
Signed off once (read-only)
ServiceM8
Job diary · Reminded
Overdue invoice chaser
I hate chasing money, so I don't, and there's always ten grand sitting out past 30 days.
What sets it offClaude does the workThe owner says yesWhat it reads and writes
Weekdays at 8am
Claude · Scheduled run
Work out who owes what and how lateClaude · invoice-chaser skillChat modelMemoryTool
Draft a friendly nudgeClaude · write-like-us skillChat modelMemoryTool
Draft a firmer reminderClaude · write-like-us skillChat modelMemoryTool
ReadsWritesOwner picks: call, pause or final noticeClaude app · Owner's choice
ReadsWritesOwner OKs and sendsOutlook · Owner presses Send
ReadsWritesLog what was chased
Claude · Chase log
Morning brief: owed, chased, paid
Claude app · Message
Claude
Scheduled run · weekdays
Do-not-chase list
Profile · Read (read-only)
Chase log
Excel · Read (read-only)
Xero
Read: Aged receivables (read-only)
Xero
Read: Invoices, payments (read-only)
House voice
Profile · Read (read-only)
Outlook
Create: Draft
Payment terms
Profile · Read (read-only)
Outlook
Create: Draft
Their history
Xero · Read (read-only)
Outlook
Create: Final notice draft
Drafts folder
Outlook · Read (read-only)
Outlook
Send: Reminder
Sent items
Outlook · Read (read-only)
Chase log
Excel · Append
Agent maintenance request to booked job
Real estate agents email work orders all day. Each one gets retyped into ServiceM8, the tenant chased for a time, and the invoice sent back with the right order number.
What sets it offClaude does the workThe owner says yesWhat it reads and writes
Agent emails a work order
Outlook · New email from an agency
Read the work orderClaude · work-orders skillChat modelMemoryTool
Make or update the job in ServiceM8Claude · ServiceM8 connectorChat modelMemoryTool
ReadsWritesOwner OKs an urgent calloutEmail · Owner replies YES
Draft the tenant and agency messagesClaude · write-like-us skillChat modelMemoryTool
ReadsWritesOwner OKs the messagesEmail · Owner replies YES
ReadsWritesText the tenant, reply to the agency
ServiceM8 + Outlook · Send
Tech marks the job complete
ServiceM8 · Job completed
Draft the invoice to the agencyClaude · work-order-invoice skillChat modelMemoryTool
ReadsOwner OKs the invoiceEmail · Owner replies YES
WritesSend invoice and photos to the agency
ServiceM8 · Send: Invoice
Claude
Scheduled run · every 30 min
Business profile
BUSINESS.md · Read (read-only)
Agencies + rules
settings.md · Read (read-only)
Work order log
log.csv · Read (read-only)
Outlook
Read: Email + PDF (read-only)
ServiceM8
Search: Client, Job (read-only)
Job rules
settings.md · Read (read-only)
ServiceM8
Create: Job
Work order PDF
ServiceM8 · Attach
Urgent alert
Email · Job + both texts (read-only)
On-call tech
ServiceM8 · Send: SMS
House voice
Profile · Read (read-only)
ServiceM8
Read: Free times (read-only)
Tenant text + agency reply
Claude · Drafts (read-only)
Changes log
changes-log.md · Append
Work order log
log.csv · Append
Approved drafts
Claude · Read (read-only)
ServiceM8
Job diary · Append
Outlook
Send: Reply
Claude
Scheduled run · weekdays 4pm
Agency rules
settings.md · Order no., limits (read-only)
ServiceM8
Read: Job, photos, parts (read-only)
ServiceM8
Create: Invoice draft
Invoice + job report
ServiceM8 · Draft (read-only)
Xero
Invoice · Synced
Agency inbox
Email · Invoice + report
Drag to move around, pinch or scroll to zoom. Every message to a customer waits for the owner's yes.
Why people work with meStraight to the point.
Straight to the point.
Built to last.
Up and running quick
No six-month projects.
Fixed pricing
You know the price before I start.
Founder-led
The person who scopes it builds it.
Local
You talk to the builder, on Australian time.
Pricing
Simple pricing. No lock-in.
Here's where most people start. Every business is different, so we'll sort out the details on the call.
Start here$800
A personalised look at your business and what you need.
- Find where you can save time and money
- A plan you can act on
- Comes off your bill if you build
Most popular$3,500$2,700 from
Your audit comes off the bill.
Your business, set up and running.
- Built around how you work
- You own every account
- I fix anything that's off
Only if you need it$450 / month from*
Hands-on help when you need it.
- Fine-tuning the tricky stages
- Extra help in busy times
- Moving everything across to AI as you grow
*Depends on how much help you need. Cancel any time.
Ask about ongoing supportIsn't this overkill for a small business?
No. Small owner-run businesses are who I build for. I start with the job that'll give you the biggest win first, the one costing you the most time or customers, and build from there. The hardest part is starting.
Do I need to be good with computers?
No. If you can send a text, you can use it.
Is our data safe?
Yes. Everything stays in your own accounts, in your name. It's all yours.
Do I have to change my software?
No. I connect what you already use, like your email, Xero or MYOB and your calendar.
What does it cost?
Your AI account is billed to you directly. We don't touch it. We'll sort out the rest on the call, based on what suits your business and what you need.
What if I stop working with you?
You keep everything. It's all in your name, and it keeps working.
Get started
Tell me about your business.
A chat with me about your business and what you're after. No sales team, no handoff. Tap what fits below.
You picked: